In this digital era, there are always developments from impressive and useful technologies for everyday life, one of which is the evolving virtual assistant. This time, we will thoroughly examine what a Virtual Assistant or Virtual Assistant is.
Launching from Investopedia (19/3/2019), a virtual assistant (VA) is an independent contractor that provides administrative services to clients while operating outside the office based on verbal orders.
Some Virtual Assistant's are able to interpret human speech and respond through synthesized sounds. More specifically, virtual assistants have varied tasks. Some are in charge of controlling, controlling home automation devices and media playback by voice, and managing other basic tasks, such as e-mail, to-do lists, and calendars with verbal commands.
Although this definition focuses on the digital form of virtual assistant, the term virtual assistant, or virtual personal assistant, it is also commonly used to describe contract workers who work from home performing administrative tasks that are normally performed by executive assistants or secretaries.
Historically, the first virtual assistant enabled to perform digital speech recognition was the IBM Shoebox, which was presented to the general public during the 1962 Seattle World Fair. This tool was developed nearly 20 years before the introduction of the first IBM Personal Computer in 1981 capable of recognizing 16 words. spoken and the numbers 0 through 9.
Over time, Microsoft, IBM, Philips and Lernout & Hauspie began developing digital speech recognition technology in the features of their personal computers in the 1990s. After that, Apple Inc. also developed Siri in 2010. Referring to data from TechTarget, the most popular virtual assistants today, including Amazon: Alexa, Apple: Siri, Google Now, and Microsoft Cortana.
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Seeing the development, the future of VA skyrocketed so fast to provide more capabilities and value to users. Along with speech recognition and natural language processing, so does the VA's ability to understand and make requests. And as speech recognition technology improves, VA use will move deeper into business workflows.
When it comes to virtual assistant technology, Indonesia doesn't want to be outdone. There are already several local players who have dared to adopt this service model to the smartphone screen of their users.
Call it YesBoss, DiANA and most recently Bang Joni. The three of them are competing to grab the user's attention by encouraging the convenience factor as a key in the business being offered.
Translated from https://www.wartaekonomi.co.id/read220012/apa-itu-virtual-assistant
image source techno.okezone.com